From installing the app to matching your artwork: get your store ready for print on demand.
Upload an original JPG or a finished PDF.
ExploreSee how production and shipping work.
ExploreIn Shopify, open Settings → Users → Security and find your four-digit collaborator request code. Share your store URL and code with ACE so we can request access. Review and approve the request in Shopify.
We help install the ACE connection and configure your store products. After installation, you receive a link to the ACE app for file uploads and order management.
Choose the right product and size for each variant. Your configuration depends on whether you upload a ready-to-print PDF or an original JPG.
Check the product, size, file and delivery details with ACE before launching the automated workflow.
ACE automatically prepares the uploaded JPG for the configured product size. This matching is part of your product setup; you do not repeat it for each order. The documented variant naming example is:
Poster_21x30_tryckfilsnamn
Use lowercase letters for the artwork name and do not use underscores inside that artwork name. The separators in the full variant example remain underscores.
JPG workflow and visual crop examples ↗Use the configured product barcode and set the SKU to the artwork filename. Example product barcode for the documented 21×30 setup:
005-021-030-001-000
Upload the corresponding correctly sized PDF to the ACE app or the FTP location supplied by ACE.
PDF file preparation guide ↗| Part | Example | Purpose |
|---|---|---|
| Product type | Poster | The configured product type. |
| Size | 21x30 | The configured variant size. |
| Artwork name | tryckfilsnamn | The name used to match the uploaded artwork. |
These are parts of the documented JPG naming example. Use the mapping agreed for your store; product codes and artwork filenames have different roles.
Build the file for the exact product specification, rather than relying only on its display name.
| Product label | File dimensions | Before uploading |
|---|---|---|
| 21×30 | Confirm with ACE: A4 is 210×297 mm; exact 21×30 is 210×300 mm. | Use the dimensions agreed for your configured product. |
| 30×40 | 300×400 mm | Use the correct orientation. |
| 50×70 | 500×700 mm | Check bleed requirements for the selected product. |
| 70×100 | 700×1000 mm | Check the final PDF dimensions. |
The connected order is transferred from Shopify to ACE for fulfilment.
If information or artwork is missing, the order can be completed in the ACE app by selecting the product and uploading the correct file.
The order proceeds through production and is shipped directly to the customer.
When the order is dispatched, the configured Shopify connection returns tracking for the customer notification workflow.
In the ACE app, follow order status, see production costs, create manual orders and manage uploads. When adding a product in Shopify, configure its product mapping and artwork filename, then upload the matching file.
The order appears in the ACE app for correction. Select the right product and upload the correct file. ACE monitors these cases and can help you resolve them.
Ask your customer for a clear photo showing the issue, and contact ACE with the order reference and image so we can assess the case.
You handle returns as the selling store. Uncollected parcels can be resent for an additional shipping charge.
Tell us about your products, platform and markets. We’ll help you get started.