Production and packing
The ordered products are printed and packed. A complete order with correctly matched artwork helps it enter the intended workflow.
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SHIPPING GUIDE
From print to your customer.
Understand production, shipping and packaging before you launch your products.
Packing and delivery
Understand production and transport time.
ExploreInternational orders
Prepare your shipment information.
ExploreHow delivery works
Your order is prepared
Delivery time includes both production and transport. Check the current production estimate for the products you sell.
We pack your products
Packaging is included in the shipping columns in the ACE price list.
We ship to the recipient
Shipping methods and transit time depend on the product and destination. Tracking availability depends on the shipping service.
International orders are cleared
Orders outside the EU require additional shipment and customs information. Customs processing can affect delivery time.
How to read shipping in the price list
All amounts are in SEK excluding VAT. Product cost and shipping are listed separately. A blank shipping cell means no shipping rate is listed; contact ACE before quoting that destination.
| Order contents | Listed calculation rule |
|---|---|
| Posters only | One shipping rate regardless of poster quantity. For mixed sizes, use the highest packaging and shipping rate. |
| Posters with frames | Add the product prices and use the frame shipping rule. |
| Frames | The listed rule allows two frames per shipping and packaging charge. Confirm larger orders against weight and shipping method. |
| Canvas | 1–2 canvas: one shipping charge. 3–4 canvas: two shipping charges. Confirm larger orders against weight and service. |
| Posters with canvas | Poster and canvas shipping are calculated separately. |
| Poster hangers | Hangers alone: product price plus shipping. With posters: both product prices plus the higher of the two shipping rates. |
Before an international order
Provide the correct recipient address, actual sales value excluding VAT, currency and any applicable tax or customs registration details. See the international guide for the information needed.
International VAT, VOEC & EORI ↗Good to know
Does shipping include packaging?
Yes, the shipping columns in the current ACE price list include packaging.
What happens with uncollected parcels?
Contact ACE with the order reference. Uncollected parcels can be sent again for an additional shipping charge.
Who handles returns and customer questions?
You remain the selling store and handle your customer relationship and returns. Contact ACE for help with a production or delivery issue.
Production time + transport time = delivery time
Transport to your customer
Transit time depends on destination and service. Customs processing can add time for international orders.
Use current product and shipping estimates when setting delivery expectations in your store.
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