Ready for your next market.
Understand which order and customs information ACE needs when you sell internationally.
Prepare your next market
See the order information required.
ExplorePlan your deliveries
Understand fulfilment and shipping.
ExploreThe information behind the shipment
| Information | What to provide or confirm |
|---|---|
| Product description and quantity | Clear product information and the number of items. |
| Sales value excluding VAT | The actual selling price after discounts, excluding VAT. |
| Currency | The currency used for that sales value. |
| HS code and country of origin | Product customs classification and actual manufacturing origin. Coordinate with ACE. |
| Tax and customs registrations | Provide the registration numbers applicable to your business and destination. |
Your business responsibilities
As the selling store, you determine where your business needs tax registration, configure tax collection, report sales and pay the relevant authorities. Give ACE the applicable details needed for your shipment setup.
Norway: VOEC
If your store uses VOEC, coordinate the correct registration details with ACE before sending orders. VOEC identification must reach the carrier electronically; a note on the package alone is not enough.
Read the official VOEC shipping guidance ↗EU customs: EORI
EORI identifies a business in EU customs activities. Check whether your business needs an EORI number and provide the applicable registration to ACE for your shipment setup.
Read the official EORI guidance ↗Official guidance by market
| Market | Check current requirements |
|---|---|
| European Union | European Commission: VAT and e-commerce ↗ |
| Norway | Skatteetaten: VOEC ↗ |
| United Kingdom | HMRC: VAT registration ↗ |
| Switzerland | Federal Tax Administration: VAT ↗ |
| Australia | Australian Taxation Office: GST ↗ |
| New Zealand | Inland Revenue: GST for imported goods ↗ |
| United States | Shopify: US tax setup and obligations ↗ |
Agree your shipment setup before launch
Share your markets
Tell ACE which countries you will sell to and provide the applicable business registration details.
Check the connected order data
Review how sales value, currency and delivery details reach ACE through your chosen connection.
Review a first order
Check that the shipment information matches your agreed setup before you launch the market.
Let’s get your store ready.
Tell us about your products, platform and markets. We’ll help you get started.