Resources / ACE Printpartner
FILE & PRINT GUIDE

Your artwork. Ready for print.

Upload your original. We handle the print preparation.

Choose your artwork workflow

Connecting through your own platform? Explore the API guide →

One design. Different proportions.

Check your crop before launch. Filling a different shape can crop the image; showing the whole image can leave margins.

Review each size during setup. The image is illustrative; your configured product determines the final crop and dimensions.

Need a hand with your artwork?

We’ll help you prepare your file workflow.

Contact ACE →

JPG: upload your original. ACE prepares the print.

For the configured JPG workflow, upload your original high-resolution image and connect it to the products you want to sell. ACE automatically prepares the print file for the ordered size using that setup.

  1. You supply the artwork

    Upload the original JPG and use the artwork filename required by your integration.

  2. Set up your products once

    Connect the artwork to the right products, sizes and orientation. Review how the image fits each aspect ratio before launch.

  3. ACE prepares each ordered size

    Once the workflow is configured, ACE adapts the JPG to the ordered product. You do not need to create a separate PDF manually for every order.

  4. We produce and fulfil

    The connected order and artwork continue through printing, packing and shipping.

See Shopify artwork matching ↗

PDF: supply a finished print layout.

Use a print-ready PDF when you want to supply the finished layout for a specific product and size. The PDF must already match the required page dimensions, orientation and product specification.

  1. Prepare the finished layout

    Check the PDF page size and orientation. Keep text and important details clear of the edge; follow the agreed bleed or canvas-wrap specification.

  2. Connect the right file

    Upload the PDF through the agreed ACE app or FTP workflow, then match its filename to the correct product variant.

  3. Check the product match

    A file prepared for one size is not automatically a finished layout for another. Check the matching file for every size you offer.

  4. Let orders flow automatically

    Once artwork and products are matched, connected orders use that setup. You do not upload the same file again for every order.

See Shopify PDF matching ↗

Check before you upload

  1. Match the product and size

    Choose the correct product, material, finish and orientation. Product names alone do not replace the actual file specification.

  2. Use sufficient image resolution

    Use your original high-resolution artwork. Check the effective image quality at the final print size; enlarging a small file does not add image detail.

  3. Check edges and cropping

    Keep important text and details away from the trim edge. Confirm bleed for PDFs and artwork wrapping for canvas with ACE.

  4. Name and map files consistently

    Match artwork filenames with the product mapping in your integration. For the documented Shopify JPG workflow, use lowercase artwork names without internal underscores.

  5. Review a sample

    For a new design, material or workflow, consider a sample order before selling at scale.

Materials and finishes

ProductListed specification
Matte postersMunken Kristall 200 gsm from Arctic Paper.
Semi-glossy posters200 gsm silk-coated paper, as shown in the current poster range.
Canvas360 gsm polycotton and Danish wood, as listed in the price-list notes.
Frames and poster hangersSupplied by Estancia, a Swedish manufacturer.
Picture hooksBOLD hanging accessories.

Good to know

Should a 21×30 file be A4?

Confirm the actual product specification. A4 is 210×297 mm; an exact 21×30 cm file is 210×300 mm. Use the dimensions agreed for your configured product.

What if the file is missing?

For the documented Shopify workflow, the order can be completed in the ACE app by selecting a product and uploading the correct file.

Do I need to prepare every order manually?

No. Set up the artwork and product matching first. Connected orders then follow that setup automatically. Missing artwork or incorrect matching may need correction in the ACE app.

Can I use the same artwork for all sizes?

Only if the artwork works with the required aspect ratios, resolution and crop. Review each size and orientation in the configured workflow.

Let’s get your store ready.

Tell us about your products, platform and markets. We’ll help you get started.

Contact ACE ↗